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25 Sep

The least punctual airlines revealed

Flight delay data on UK inbound and outbound flights from June 2017 to June 2018 showed that 13,000 flights were delayed by three or more hours, leaving approximately 3,500 passengers faced with flight delays every day. Analysis carried out by Which? looked not only at flight delays by numbers but also...

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23 Jul

Passengers at Heathrow delayed by almost 15 hours

Last week an IT system issue has caused dozens of short haul British Airways flights from Heathrow Airport to be cancelled. The problem affected flights departing on Wednesday evening and Thursday morning. This was in addition to earlier disruptions caused by a fire alarm at the airport’s air traffic control tower...

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02 Oct

Holiday firm pays £6,000 in damages

After losing the Linda Lavery & Leslie Lavery v TUI UK Limited case, TUI-owned Thomson was charged with £6,000 in damages. According to the Gazette, Thomson were threatened with bailiffs after missing the 28 July deadline for making the payment to the claimants and their solicitors. In response, the holiday company arranged...

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02 Oct

Ryanair flight cancellations continue

After recently announcing cancellations of 40-50 flights for six weeks starting from September, there is more news from Ryanair. The airline now announced that its flight cancelations will continue with a further 18,000 flights to be cancelled between November 2017 and March 2018.   The further cancellations are to affect almost half...

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20 Sep

Secret Commission Payments Scandal

Some recent Court of Appeal decisions has once more brought to the fore the secret commission payments between lenders and brokers in the secured lending sector.   The Court of Appeal gave judgement in the McWilliam v Norton Finance (UK) Limited case. The case has huge implications for customers who entered into...

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