To make a valid claim, you’ll need to be able to answer yes to each of the four questions below
- Did your flight depart within the last 6 years?
- Did your flight depart from the EU or arrive in the EU?
- Were you delayed for more than 3 hours?
- Was the delay not because of “extraordinary circumstances?”
If you aren’t sure or can’t remember if the criteria above apply to your flight then use our free flight claim calculator to find out if you have a claim.